The Speech Receptionist allows you to customise your company greeting. This can be changed at any time if you require.
With our systems Intelligent Call Routing we handle all your calls with precision in the most professional manner possible. Make sure that your clients get the right person to make that sale or handle their question the first time.
Out of the office unable to take your calls, no longer a problem. With our Call Overflow system you can divert to a second, or third, number if for any reason you are unable to answer a call. This means if you are not at your desk the system can try your mobile or colleague before taking a message.
The Speech Receptionist also offers you the ability to divert to different numbers based on the time of day. Transferring to different numbers at different parts of the day means that your calls are always ringing where your staff are.
With the ability to upload your own content in the place of hold music you can reinforce your brand with every call with audio that appeals to your target demographic and recorded advertising and information.
The Speech Receptionist has an easy to use web interface that allows instant changes to be made.
The Speech Receptionist will take messages and email these to the recipients email account if their line is busy or the call is unanswered. The message is sent as a sound file so employees can access their messages anywhere. Perfect for mobile sales teams.
The Speech Receptionist can divert your calls to multiple mobile, landlines or Voip numbers as required.
The Speech Receptionist can screen calls letting the recipient know who the caller is and take a message if you can't speak the them at that time. Because the caller is asked to say their name, which is then played to the receiver, there is no hiding behind private numbers anymore.
The Speech Receptionist's menuing capabilities mean that internal staff can call other staff quickly without having to look up extensions on printed lists or intranet search engines.