With Delacon’s Franchise Solutions platform provides detailed reporting on all of the calls coming into your business. Delacon’s reporting provides a breakdown of the number of calls into your 13, 1300, or 1800 number, length of the calls, if the call was answered, unanswered or busy, the phone number of the caller, the franchise they are directed to, and the state, city and exchange from where calls are coming from.

Such detailed reporting loads you with powerful information to make critical business decisions. You can see where your advertising is working or where you need to increase advertising expenditure or change your campaign to suit a particular region. Delacon’s reporting allows you to see which franchises are getting the most calls and the areas that may need a change of advertising strategy to take advantage of the local market. You can also see which franchises are turning the phone leads that are directed to them into sales, and the franchises that may need additional training to improve their sales performance. Detailed call reporting allows a franchised business to build a complete picture of the franchises that are doing well, where a franchise may need more support, where your marketing campaigns are working, and where you may need to tailor more specific marketing for a particular location.

Delacon’s Franchise Solutions can also be combined with our call tracking product- Phone Lead Alert. Phone Lead Alert allows you to track the success of specific marketing campaigns so you can gauge the effectiveness of each of your advertising and marketing campaigns. Click below to find out more about Phone Lead Alert!

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