Features & Configurations 

•  ACD Queues 
•  Conference Room 
•  Automatic Redial 
•  Call Transfer 
•  Blind Call Transfer 
•  Call Waiting 
•  Call Forwarding 
•  Caller list with Date and Time 
•  Call Hold 
•  Caller Redial List 
•  Call Monitoring / Barging 
•  Conference Calling 
•  Call Pickup 
•  Conference Dial-in 
•  Call Signalling, Number Dependant 
•  Dial from Every Application 
•  Call Swap 
•  Dial from Internet Explorer 
•  Display of Time & Date 
•  Intercom 
•  Drag & Drop of Phone Numbers 
•  Music on Hold Using Selectable Sound Files 
•  DTMF Generation 
•  Status Display via Webpage 
•  Global Phone Directory 
•  System Backup 
•  HotKeys 
•  Disable Lines 
 
 
Outlook Integration  Call Management 

•  Dialling out of Contacts 
•  Call Detail Records 
•  Logging of Calls in the Journal 
•  Call Restriction for Users 
•  Name Resolution with Pop up 
•  Status Display for all Connections 
•  Scheduled Call Redirection   
 
 
Call Routing 

•  Call Forward if Busy 
•  Follow Me 
•  Call Forward if Offline 
•  Hunt Groups 
•  Call Forward if Unanswered 
•  Incoming DDI Support 
•  Call Forward Remote Configuration 
•  Individual Call Forwarding 
•  Delayed Call Forwarding 
•  PSTN to VOIP Routing 
•  Do Not Disturb 
•  VoIP to VoIP Routing 
•  Fixed Redirection 
•  VoIP to PSTN Routing 
 
 
Advanced Graphical Configuration

•  Administrator Web Configuration Interface 
•  Signaling of Availability 
•  Announcement File Configuration 
•  Silent Ringing 
•  IVR Auto Attendant 
•  Speed Dial 
•  Name Dialing from Phonebook 
•  Unified Messaging 
•  Name Resolution of Dialing Numbers 
•  Voicemail Announcement Customisation 
•  Personal Phone Book 
•  Voicemail Remote Fetch 
•  Phone Directory With User Status 
•  Voicemail to Email Facility 
•  Programmable speed dials 
•  Reporting 
•  Redial list with Date & Time     
 
 
Speech Recognition

•  500 or more name word recognition 
•  DTMF Support 
•  Automatic Server Recognition 
•  Group Calls 
•  Configurable via Webpage 
•  Group Functions 
•  Connection Logging & Display 
•  Group Signalling 
•  User Web Configuration Interface 
•  Interactive Voice Response Configuration 
•  Voice Mail Configuration 
•  Time and Date dependant Actions 
 
 
Client Voice Encoding 

•  G711 
•  G729 
•  GSM 
•  ILBC 
•  Speex 

Delacon IP PBX Voice Encoding 

•  G711 
•  G729 
•  GSM 
•  ILBC 
•  Speex 
 
 
Quality of Service / Voice Quality 

•  Line Echo Compensation 
•  Voice Compression 
•  Support of QOS 
•  Voice Encoding G.711 
•  User authentication