Business Quality Voip and PBX - Features
Unlike other providers Delacon VoIP is hosted on a high quality platform specifically designed with businesses in mind, supported to give you the peace of mind that you will receive all your calls crystal clear.
A Delacon Virtual PBX includes the following business features as standard:
• Conferencing - Connect your sales force, suppliers or clients with the press of a button, communicating information easily and efficiently.
• Call Forwarding - If you are unable to answer a question, or need another staff member to handle a call, you can pass the call smoothly to any other number you need, anywhere in the world.
• Follow Me - Miss that call? Not in the office? Relax knowing that the call will be passed to another staff member, or to your mobile, after a set amount of rings.
Delacon low cost VoIP has many other features available, which are listed in full below.
Telephone Features
• ACD Queues
• Conference Room
• Automatic Redial
• Call Transfer
• Blind Call Transfer
• Call Waiting
• Call Forwarding
• Caller list with Date and Time
• Call Hold
• Caller Redial List
• Call Monitoring / Barging
• Conference Calling
• Call Pickup
• Conference Dial-in
• Call Signalling, Number Dependant
• Dial from Every Application
• Call Swap
• Dial from Internet Explorer
• Display of Time & Date
• Intercom
• Drag & Drop of Phone Numbers
• Music on Hold Using Selectable Sound Files
• DTMF Generation
• Status Display via Webpage
• Global Phone Directory
• System Backup
• HotKeys
• Disable Lines
Outlook Integration Call Management
• Dialling out of Contacts
• Call Detail Records
• Logging of Calls in the Journal
• Call Restriction for Users
• Name Resolution with Pop up
• Status Display for all Connections
• Scheduled Call Redirection
Call Routing
• Call Forward if Busy
• Follow Me
• Call Forward if Offline
• Hunt Groups
• Call Forward if Unanswered
• Incoming DDI Support
• Call Forward Remote Configuration
• Individual Call Forwarding
• Delayed Call Forwarding
• PSTN to VOIP Routing
• Do Not Disturb
• VoIP to VoIP Routing
• Fixed Redirection
• VoIP to PSTN Routing
Advanced Graphical Configuration
• Administrator Web Configuration Interface
• Signaling of Availability
• Announcement File Configuration
• Silent Ringing
• IVR Auto Attendant
• Speed Dial
• Name Dialing from Phonebook
• Unified Messaging
• Name Resolution of Dialing Numbers
• Voicemail Announcement Customisation
• Personal Phone Book
• Voicemail Remote Fetch
• Phone Directory With User Status
• Voicemail to Email Facility
• Programmable speed dials
• Reporting
• Redial list with Date & Time
Speech Recognition
• 500 or more name word recognition
• DTMF Support
• Automatic Server Recognition
• Group Calls
• Configurable via Webpage
• Group Functions
• Connection Logging & Display
• Group Signalling
• User Web Configuration Interface
• Interactive Voice Response Configuration
• Voice Mail Configuration
• Time and Date dependant Actions
Client Voice Encoding
• G711
• G729
• GSM
• ILBC
• Speex
Delacon IP PBX Voice Encoding
• G711
• G729
• GSM
• ILBC
• Speex
Quality of Service / Voice Quality
• Line Echo Compensation
• Voice Compression
• Support of QOS
• Voice Encoding G.711
• User authentication
Need a solution tailored to your VoIP needs? Click Here to be connected to a Delacon Business Specialist.
