We offer comprehensive call recording services to help you get a better understanding of your customer base and improve service and sales techniques, whilst ensuring that no call ever goes unanswered again. Enjoy the benefits of call recording as part of our innovative Phone Lead Alert system, which allows business owners to measure the success of marketing campaigns. Phone Lead Alert call recording technology also enables advertising platforms to demonstrate their ROI to advertisers.

How Does it Work?

Record your calls with Phone Lead Alert. The recorded calls are saved to a web interface as audio wav files and can easily be retrieved through a secure individual log-in or emailed directly to you. Another great feature of Delacon’s system.

Record calls and the full access recordinging 'anytime'

• A customer finds your business via a paid or organic web listing or print advertisement, and calls you on the number you’re tracking with Phone Lead Alert.
• You, the business owner, answer the call.
• The ensuing conversation or transaction is recorded in full and stored on a secure, user-friendly web interface, which you can access at any time.

Record calls and get access to intelligent data on your respondent

The data gained from call recording is stored online in real time, allowing you to instantly access vital stats of the call, including caller location and phone number, the number they dialed and the end destination, call time and duration, as well as the exact URL the customer was directed from, and the landing page of your website where they accessed your number.

What if I Miss the Call?

Our innovative call recording technology dramatically improves customer service in multiple ways. Firstly, it decreases the occurrence of missed calls:

• Businesses with multiple outlets can splay calls between their locations and sales teams, depending on the volume of calls each can handle.
• Time of day routing enables you to automatically direct incoming calls between different mobile or landline numbers according to your schedule.

Call recording also lets you easily return missed calls:

• If a customer leaves a voice message, it is instantly emailed to you as a sound file.
• If they hang up without leaving a message, you receive a missed call alert email containing the date, time and phone number.

Record calls with our Phone Tracking Solution

Record your calls with Phone Lead Alert. The recorded calls are saved to a web interface as audio wav files and can easily be retrieved through a secure individual log-in or emailed directly to you. Another great feature of Delacon’s system.