Connect every phone call to its marketing channel
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Get a demo
Connect every phone call to its marketing channel
Free Trial
Get a demo
In the same way you can optimize your customer's online journey, you can do the same for phone calls. By using our sophisticated Call Analytics solution, you can make real-time improvements to your marketing campaigns.
Track call conversions from all channels to increase ROI across marketing channels.
Analyze conversations, spot keywords and categorize calls using our AI-enabled solution.
Manage call flows to ensure they are answered by the right person at the right time.
By tracking your calls you will accurately capture all conversion data
Start call tracking
Visually track call conversions to increase ROI across marketing channels, and dive into in-depth call metrics and call performance.
Receive instant call notification emails every time your business receives a phone call.
Customize our platform to suit your branding so you can provide your customers with a seamless experience.
Track call conversions on the same platform you’re already using to analyze online conversions.
Unique phone numbers follow and track website visitors throughout their browsing sessions.
Pinpoint drop-off in the buyer’s journey and enhance the customer experience.
Customize your marketing ROI and streamline your call centre.
The research is conclusive – 70 per cent of mobile searching results in a call and 43 per cent of all web search-related sales conversions take place on the phone. Tracking calls is important. By using Delacon’s advanced Call Tracking solution, you will be able to analyze the data to gain insights into what happens before, during and after the call. You’ll be able to follow your lead’s journey from the marketing initiative that sparked their interest, through to the phone conversation with your team and beyond.
Call data is the missing metric.
By tracking inbound calls to your business you will have all the data to make fully informed decisions about your campaigns. You can analyse this information in Delacon's portal, Google Analytics and other software platforms that you're currently using.
Sophisticated Solutions
In addition, you can utilise the sophisticated features associated with our solution to manage callers in a way that most benefits your business. Route calls based on the caller's postcode or transfer the prospect to the nearest store depending on where they're telephoning from. The ability to record the conversation is of significant benefit to companies that regularly train their staff and endeavour to maintain superior levels of quality.
Delacon's solution will give you the complete picture so that can more effectively optimise marketing campaigns and streamline budgets to maximise the return on investment
With data centres and offices strategically placed around the world, and the ability to provision call tracking numbers for many countries, Delacon’s Call Tracking solution is truly global. For countries where our software isn’t operational, we can still track calls coming from that country to a destination that we do service. Therefore, if you’re based in America and you receive a call from Peru – we can still track that call.
Find out more
Delacon offers a variety of call tracking solutions to meet the needs of businesses of all sizes. One of the key decisions that businesses face when choosing a call tracking solution is whether to use single source tracking or session…
It is easy to underestimate the significance of inbound calls. Nevertheless, for numerous businesses, phone calls remain a vital source of leads and conversions. A study by BIA/Kelsey revealed that 70% of consumers prefer using the phone to make purchases.…
Delacon has recently changed the label for DTMF Intercept to IVR Capture in the Edit Service Page of the Delacon portal. This change is being made to make the portal more user-friendly and to better reflect the functionality of the…
