ScotPac and their Consultancy Tzu and Co wanted to get the most out of their digital media advertising and CRM platform. They specifically wanted to gain more customer data knowledge so they could use the insights gained to hone their…
Delacon’s call tracking integration with Google Analytics 4 is loved by our customers and their marketing teams and improves sales conversion rates. Allowing direct access to data including information on which ads, keywords, and other sources drive calls and sales.…
Businesses often measure their performance on how well they’re able to retain their customers. One of the most important aspects of retention is how well they communicate with their customers. Communication allows for you to learn more about your customer’s…
Due to increasing demand for Delacon’s call tracking services and partnership opportunities in the US Delacon are excited to announce that they have expanded their global footprint with the opening of their first US office in Nashville, Tennessee Delacon’s CEO…
Enterprise level businesses that rely on sales calls coming into a call centre face a problem every day – how do they ensure that the best agents are being given the best leads? Call centre agents are often measured by…
You’d be amazed by the kinds of insights that Call Tracking data can give you about your customers. Traditionally, digital marketing has concentrated on collecting leads through online channels only. This usually means collecting customer data through form submissions, or…
Taking Call Analytics to the next level – tips for getting the best out of your marketing analytics Our latest white paper gives you the insights you need to take your marketing analytics to the next level. By including Call…
More and more people are getting in touch by phone – are you ready? Across the energy industry, phone calls from paid search cost around 31% less than form submissions. Couple this with the high value of sales made over…
Search Plus streamlines customer reporting with Delacon-Acquisio integration Search Plus is boutique agency based in Melbourne. It unlocks new revenue streams for its high-profile clients by delivering results from search, paid media and social media campaigns. Regular reporting on those…
You can now choose to send different SMS messages depending on the outcome of the call Delacon’s SMS360 feature, which allows you to send a post-call SMS message to your customers, has been improved again. Until now, when a customer…
