Seeking a way to preserve brand integrity while providing top-notch services? Delacon's White Label Solution is the answer. Our White Label Solution allows you to integrate the Delacon portal into your services seamlessly, while safeguarding your brand identity. Every element…
In today's data-driven world, businesses need tools to help them collect, analyse, and visualise data in a meaningful way. Delacon has integrated seamlessly with Looker Studio, a cloud-based data visualization and analysis platform, and BigQuery, a fully managed, serverless data…
Tracking the customer journey has become a crucial aspect of running a successful business. This is particularly true for travel companies, as understanding how clients interact and engage with their brand can provide valuable insights for improving customer experience and…
Search engine optimization (SEO) is the process of improving the ranking of a website in search engine results pages (SERPs). There are many factors that contribute to a website's SEO, including the content of the website, the backlinks to the…
Understanding call data is vital to marketing campaigns and provides key information for a business’s ROI. Many customers still prefer to call a business after seeing marketing material, whether it be online or in print, so it is therefore vital…
Artificial intelligence (AI) is rapidly changing the way businesses operate. It has become an integral component of almost everything, from customer engagement and data analysis to marketing and advertising efforts. One of the most significant impacts of AI is on…
Interactive Voice Response or IVR calls have been used by businesses for many years. IVR is a phone system that allows incoming callers to access information via a voice response system of pre recorded messages without having to speak to…
Mobile Tyre Shop had a clear understanding of their ROI and metrics such as customer acquisition cost. However, this data was only available for online bookings and sales, and over 50% of sales were being closed through other channels, such…
Phone calls are considered one of, if not the most important lead source for all types of businesses, and in a mobile, connected world advertisers are constantly looking for ways to encourage customers to call instead of visiting a website.…
Beyond Debt wanted to get the most out of their advertising and CRM platforms and specifically wanted more dollar value insights around the calls they received as a result of paid search. They wanted to supercharge their marketing efforts and…
