We recently hosted an enlightening webinar featuring industry experts Kevin Yamano from TapClicks, Phil Leyson from Australian Community Media (ACM), and Sandra Pigram from Delacon. They shared invaluable insights on how ACM leveraged Delacon’s call tracking platform and TapClicks’ next-generation…
In the rapidly evolving landscape of digital marketing, understanding the full spectrum of customer interactions is crucial for businesses aiming to optimise their strategies and maximize their return on investment (ROI). Delacon's call tracking bridges the gap between online marketing…
Understanding customer interactions and preferences is crucial for driving growth and fostering customer satisfaction. At Delacon we offer a tool that allows you to gain immediate insights into your callers' needs: the Call Feedback survey. Instant Insights, Immediate Action Delacon's…
Navigating the telecommunications and interactive voice response (IVR) landscape can pose challenges when managing postcodes and their associated endpoint details. Fortunately, users can now streamline their IVR Route by uploading in bulk. This feature empowers users to effortlessly upload lists…
Delacon is ringing in a new era of growth and opportunity with its recent acquisition by Volaris Group Inc. This strategic partnership represents a transformative step forward for Delacon, allowing us to continue offering exceptional solutions to our global clientele…
Delacon offers a variety of call tracking solutions to meet the needs of businesses of all sizes. One of the key decisions that businesses face when choosing a call tracking solution is whether to use single source tracking or session…
It is easy to underestimate the significance of inbound calls. Nevertheless, for numerous businesses, phone calls remain a vital source of leads and conversions. A study by BIA/Kelsey revealed that 70% of consumers prefer using the phone to make purchases.…
Delacon has recently changed the label for DTMF Intercept to IVR Capture in the Edit Service Page of the Delacon portal. This change is being made to make the portal more user-friendly and to better reflect the functionality of the…
Delacon provides phone call tracking and analytics, which gives businesses insights into which keywords, website visits, and advertising campaigns are leading to phone calls. TapClicks provides a marketing dashboard that helps businesses track their marketing performance across multiple channels. This…
Delacon's call tracking software now includes AdType data, which allows you to see which of your advertising campaigns are generating the most calls. This is a valuable addition to your call tracking insights, as it can help you optimise your…
