How do I configure time of day routing?

Step 1
From the Campaign Directory, select the CID (campaign or company) that you’d like to configure the time of day routing?

time_of_day_one

 

 

 

 

 

 

 

 

 

 

Step 2
Click on the pencil icon next to configure time of day routing.

time_of_day_two

 

 

 

 

 

 

 

 

 

 

 

 

Step 3 
Click “New” and configure as required.

time_of_day_three

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Step 4
You can add multiple routings for the same day. Repeat step 3 for each routing required.

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Category: Call Tracking - Configuration

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