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IVR

Home » IVR
Sophisticated IVR Functionality To Enhance The Customer Experience

Sophisticated IVR functionality to enhance the customer experience

  • June 5, 2014
  • Lyndon Barnett
  • IVR

The technology known as IVR has certainly come a long way since "the Voder" was demonstrated at the 1939 World Fair in New York. Three years earlier, the Bell Telephone Laboratory began investigating how to electronically synthesize the human voice…

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