If your business is not considering an ever-evolving space of communication with existing and prospective customers, then you are probably behind in the league. Today, every company invests in a website and social media presence. In addition to this, companies…
Businesses are always looking for new and efficient ways to reach out and communicate with their customers to cultivate strong relationships that ultimately lead to conversions. From email marketing to social media content to SMS marketing, the channels we can…
GBP (Google Business Profile, formerly known as Google My Business) allows potential customers to find a business through Google Search and Maps. It also gives them more ways to connect with a business by calling, messaging or leaving a review.…
Delacon’s White Label Solution allows you to visually tailor our solution to your individual specifications. We have three features that allow for customisation, that you can take full advantage of whilst communicating with your end client. These are: Delacon Portal: The Portal interface can be customised with your…
When using Salesforce, there are instances where leads are duplicated- for example, when a Delacon call comes through, it automatically creates a new lead in Salesforce, which can result in duplicates if the same caller calls multiple times. Additionally, at…
Is your billing process currently manual or automated? Delacon have released a new feature to help streamline SMB agencies and directories on billing their direct clients, as well as enable all Delacon clients with multiple business units to segment and…
Over the last 20 years, Delacon have been working with many different enterprises and SME clients in various verticals. Recently we’ve been helping clients whose call centers have suddenly become overwhelmed- with not enough capacity, connecting them with other clients…
The Delacon team prides in putting you first. We are here to help each of our clients and would like you to all know that our team will be right beside you during these trying times. Did you know, we’re not just a call…
You may have come across the terms ‘API’ and ‘webhook’ whilst browsing online, but have you ever thought of finding out what they are and whether they are useful and important to your business? What is the difference between an…
Delacon have rolled out an exciting new feature that will assist businesses with obtaining their customers’ numbers in countries this service is usually unavailable due to restrictions. Businesses in areas such as India, Singapore, Japan, the UK as well as…
