Delacon’s Daily Call Statistics Report: A Valuable Tool for Improving Call Performance

Delacon provides businesses with a portal to track and analyse their incoming calls, which can help them improve their marketing strategies and customer service. As part of its ongoing commitment to providing the best possible service, Delacon has introduced a new portal with enhanced features, including the ability to generate a daily call statistics report.

A daily call statistics report is a valuable tool that businesses can use to track and analyse their call performance. This report provides insights into the number of calls received, missed, answered, and abandoned, as well as the call duration, call source, and call outcome. This information can help businesses understand their call volume, manage their resources effectively, and identify areas for improvement.

The new Delacon portal makes it easier than ever to access the daily call statistics report. To do so, simply log in to the portal, navigate to the Reports section, and select the Daily Call Statistics report. This report can be customised to display a specific date range, call source, or other relevant filters to meet your specific needs. The report is presented in a visually appealing and easy-to-understand format, with graphs, charts, and tables that illustrate the call data. Users can quickly identify trends, patterns, and anomalies, allowing them to gain valuable insights without spending hours analysing raw data.

To learn more about our daily call statistics report, please consult our support guide. If you have any further questions, please contact our team directly here.