Domo is an all-in-one platform that combines your data and transforms it into actionable insights. Delacon’s analytics and reporting integrates directly with Domo, allowing you to combine your call reporting with your online metrics to fully understand your business data.…
Delacon’s online number ordering tool is a quick and easy way to add new tracking numbers to your Delacon account. The tool is accessed through the Delacon Portal, so you have access to new numbers at your fingertips. Having the…
Delacon continues to improve its dedicated portal. In our latest update, we have made a small but crucial improvement to the process of creating a new user. Until now, whenever you created a new user in the Delacon Portal, you…
If your company takes calls over the phone, you know better than anyone that a phone call is a valuable source of business. Even in our online age, calls are important – over 40% of all online-search-related conversions take place…
Suncorp was effectively tracking and measuring sales and the customer journey through its online digital channels. However, with a high percentage of sales conversions occurring via the telephone through its contact centre channel, it wanted a solution that could accurately…
Customers call your business for all kinds of reasons – to buy your product, to get support, or they might have other questions. Hopefully, these calls are positive experiences for everyone, but sometimes that’s not the case. You probably don’t…
With Delacon’s automated reports, you can get the information you need, delivered straight to your inbox, when you need it. You can choose when you receive your reports – choose from daily, weekly, or monthly. You can send the reports…
Tableau allows you to combine data from multiple sources and display it in powerful analytics dashboards. Using Delacon’s integration with Google BigQuery, created by our in-house development team, you can now link your Delacon data to your Tableau account. You…
Are phone calls the new “sexy” channel for digital marketing? With digital marketing, online activity, apps, and companies driving customers online, many people have forgotten about phone calls. However, recent data would suggest that phone calls are an important channel…
What is White Labeling? White labeling means a product is produced by one company and is then rebranded and resold by another company as their own product, under their own company’s branding. It is best suited to directories and agencies.…
